Privacy Policy
Disclaimer
The Disaster & Emergency Management Conference is hosted by the Australian & New Zealand Mental Health Association, Bushfire and Natural Hazards CRC and the Australasian Institute of Emergency Services and are hereafter referred to as “the hosts”.
The views expressed by members, partners, sponsors, exhibitors or advertisers are not necessarily the views of the hosts, and the hosts do not accept responsibility for any personal viewpoints, information, research, recommendation or advice contained herein.
The views expressed by our keynotes, oral presenters, poster presenters or speakers are not necessarily the views of the hosts, and the hosts do not accept responsibility for any information, research, recommendation or advice contained herein.
The Australian & New Zealand Mental Health Association is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The privacy policy below sets out how the Australian & New Zealand Mental Health Association uses and protects any information that you give the Australian & New Zealand Mental Health Association when you use this website.
The Australian & New Zealand Mental Health Association may change these policies from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective as of 4th July 2018.
WEBSITE PRIVACY POLICY
What We Collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What We Do With the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for:
- Internal record keeping Improving our products and services
- Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- Contacting you for market research purposes using any of the contact methods you provide including email, phone or mail.
- Customising the website according to your interests
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Clicking the ‘edit my preferences’ button at the bottom of any emails sent on behalf of the Australian & New Zealand Mental Health Association and adjusting your preferences as to which email lists you want to subscribe or unsubscribe from.
- Clicking the ‘unsubscribe’ button at the bottom of any emails sent on behalf of the Australian & New Zealand Mental Health Association.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us via the contact form.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.
Third Party Disclaimer
As the host of several annual conferences, the Australian & New Zealand Mental Health Association are not held responsible for any of the personal beliefs or opinions expressed by our conference speakers, presenters, sponsors or affiliates. Concurrently, the beliefs held and expressed by the Australian & New Zealand Mental Health Association are not necessarily reflective of the beliefs and opinions held and expressed by our Association members and subsequent conference speakers, presenters, sponsors or affiliates.
CONFERENCES
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
- To provide and operate services;
- To provide our users with ongoing customer assistance and technical support;
- To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How do we store, use, share and disclose your personal information?
Our conference website is hosted on the HubSpot and EventsAIR platforms. HubSpot and EventsAIR provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through HubSpot’s and EventsAIR's data storage, databases and the general HubSpot and EventsAIR applications. They store your data on secure servers behind a firewall.
All direct payment gateways used by our conference adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Our payment gateway is hosted on the Stripe platform. Stripe provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Stripe’s data storage, databases and the general Stripe applications. They store your data on secure servers behind a firewall.
How do we communicate with you?
We may contact you to notify you regarding your payment, to troubleshoot problems with your registration, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our conference, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
We use cookies to help us monitor, understand and manage our web traffic.
How can you withdraw their consent?
If you don’t want us to process your data anymore, please contact us through our contact us page.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Third party disclaimers
We are not held responsible for any of the personal beliefs or opinions expressed by our conference speakers, presenters, sponsors or affiliates and vice versa. Concurrently, the beliefs held and expressed by us are not necessarily reflective of that of our conference speakers, presenters, sponsors or affiliates.